Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website and get in contact with us about our services. KastnerLab collects, uses and is responsible for certain personal information about users of this website. We are regulated under the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom).

The type of personal information we collect:

This policy sets out how we will use and share the information you give us. The privacy policy relates to personal data collected by us via:

Our website
E-mail correspondence
Telephone calls
Paper communications
Social media
Visiting our offices
Enquiring about or buying products or services from us
Providing products or services to us
Trade events such as conferences or exhibitions

What data information do we collect about you?

KastnerLab may collect and process the following categories of personal data about you: Contact Details:

Name, contact details, organisation, employment details

The information generated by the work, service or relationship we may have with you:

Business details, bank and financial details, communication and correspondence.

The information generated by visiting our website or engaging with us on social media:

IP addresses, social handles or usernames

How we collect information about you and how we will use it

We may collect and process information that you provide during your correspondence with us; this could be, but not limited to, one of the following ways:

Giving information directly to us by methods including filling in forms either on our website(s) or via other media
Requesting any of our goods, services or additional information
Communicating with us through methods including but not limited to e-mail, telephone and written correspondence

We will only use your personal information when the law allows us to.

Most commonly, we will use your personal information in the following circumstances:

Where you have given consent for us to process your information.
We need to perform the contractual obligations we have entered into with you, the business you are working for, or with.
Where we need to comply with a legal obligation.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

The purpose(s) for which we will collect and process your data is shown below:

To manage our relationship and administer our business either as a part of a contract or where we believe we have a legitimate interest to do so
To execute a contract or request.
We have a legitimate interest in keeping you informed of our products or services by appropriate communication methods unless you have objected to us doing so.
Sending you marketing and information about our business via e-mail
Undertaking legal obligations or regulatory requirements
Adding it to information we already hold on you or your organisation.

We may contact you by phone, letter, or e-mail in line with the service you have enquired about or purchased. In addition, we may occasionally e-mail you or send a letter about something relevant to the service you have enquired about or purchased. With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by e-mail, telephone or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

Data sharing

We may share some of your personal data with the following categories of third parties:

Marketing Agencies who help us promote ourselves or deliver our services
Printers, E-mail service providers or other suppliers who help us to send our newsletters and communications
Suppliers providing services to us to help us run our business

We require third parties to respect the security of your data and to treat it following the law. We will share your personal information with third parties where required by law. Your personal data may be shared if any third party acquires us.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. However, if you make a request, we have one month to respond to you. Please get in touch with us at sales@mcfegganbrown.co.uk if you wish to make a request.

Retention and destruction of personal information

We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. When the purposes for which we have collected the data have ended, we will retain and securely destroy your personal information following applicable laws and regulations.

Security

We have appropriate security measures to prevent personal information from being accidentally lost or used, or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Cookies

We use cookies to collect, store and share bits of information about your activities when you use our website. This information is used to compile statistical reports on website activity. Cookies can help us to provide you with a more personalised experience. Users can disable cookies at any time by using the appropriate options in their web browser. However, this may have a negative impact on the browsing experience of some websites. We use Google Analytics to help us understand how users engage with our site allowing us to improve their experience. These cookies may track things such as how long you spend on the site and the pages you visit to continue to produce engaging content. We do not collect or store any personal information and cannot identify who you are.

Changes to our privacy policy

We may change the terms of this privacy policy from time to time. Any changes will be posted on this page. This policy was last updated in April 2021. For more information, contact KastnerLab or McFeggan Brown.

Privacy Policy

Privacy Policy

The type of personal information we collect:

What data information do we collect about you?

How we collect information about you and how we will use it

Most commonly, we will use your personal information in the following circumstances:

The purpose(s) for which we will collect and process your data is shown below:

Data sharing

Your data protection rights

Retention and destruction of personal information

Security

Cookies

Changes to our privacy policy

Address

Phone

Opening Hours

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