The type of personal information we collect:
Visiting our offices
Enquiring about or buying products or services from us
Providing products or services to us
Trade events such as conferences or exhibitions
What data information do we collect about you?
KastnerLab may collect and process the following categories of personal data about you:Contact Details:
The information generated by the work, service or relationship we may have with you:
Business details, bank and financial details, communication and correspondence.
The information generated by visiting our website or engaging with us on social media:
IP addresses, social handles or usernames
How we collect information about you and how we will use it
We may collect and process information that you provide during your correspondence with us; this could be, but not limited to, one of the following ways:
Giving information directly to us by methods including filling in forms either on our website(s) or via other media
Requesting any of our goods, services or additional information
Communicating with us through methods including but not limited to e-mail, telephone and written correspondence
We will only use your personal information when the law allows us to.
Most commonly, we will use your personal information in the following circumstances:
Where you have given consent for us to process your information.
We need to perform the contractual obligations we have entered into with you, the business you are working for, or with.
Where we need to comply with a legal obligation.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
The purpose(s) for which we will collect and process your data is shown below:
To manage our relationship and administer our business either as a part of a contract or where we believe we have a legitimate interest to do so
To execute a contract or request.
We have a legitimate interest in keeping you informed of our products or services by appropriate communication methods unless you have objected to us doing so.
Sending you marketing and information about our business via e-mail
Undertaking legal obligations or regulatory requirements
Adding it to information we already hold on you or your organisation.
We may contact you by phone, letter, or e-mail in line with the service you have enquired about or purchased. In addition, we may occasionally e-mail you or send a letter about something relevant to the service you have enquired about or purchased. With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by e-mail, telephone or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We may share some of your personal data with the following categories of third parties:
Marketing Agencies who help us promote ourselves or deliver our services
Printers, E-mail service providers or other suppliers who help us to send our newsletters and communications
Suppliers providing services to us to help us run our business
We require third parties to respect the security of your data and to treat it following the law. We will share your personal information with third parties where required by law. Your personal data may be shared if any third party acquires us.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. However, if you make a request, we have one month to respond to you.Please get in touch with us at firstname.lastname@example.org if you wish to make a request.
Retention and destruction of personal information
We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.When the purposes for which we have collected the data have ended, we will retain and securely destroy your personal information following applicable laws and regulations.
We have appropriate security measures to prevent personal information from being accidentally lost or used, or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Kastner Laboratory Design
The Laboratory division of McFeggan Brown
Unit C Backwell Barns
27 Backwell Hill Road